Information we collect
We collect information you provide when you create an account, complete your profile, register for an event, make a post, join a group, request prayer, enrol in a course, contact the church or use ministry tools.
This may include your name, email address, profile photo, telephone number, date of birth, interests, church participation, content you submit and the preferences you choose. Payment providers may send us limited donation records, but we do not store full card details.
How we use information
We use information to authenticate accounts, personalise relevant church content, deliver requested services, protect the community, moderate posts, manage events and courses, support pastoral follow-up and administer authorised church workspaces.
We may also use aggregated information to understand participation and improve the experience. We do not sell personal information.
Public and member-only content
Some pages—such as sermons, public events, projects and livestreams—may be available without signing in. Community posts, prayer features, groups and other sensitive church-life areas may require an account.
Your profile and privacy choices determine what other signed-in members can see. Private prayer, pastoral, giving, security and administration records are limited to you and appropriately authorised church workers.
Sharing and service providers
We share information only when needed to operate the service, fulfil a request, meet a legal obligation, protect people or work with trusted providers for hosting, authentication, media, email, notifications, analytics and payments.
Google and Apple receive the information necessary to complete social sign-in when you choose their login option. External media and shared links may also be subject to the provider’s own privacy terms.
Security and retention
We use access controls, secure sessions, role permissions and operational safeguards designed to protect information. No online system can guarantee absolute security, so please use a strong password and protect access to your account.
We keep information only for as long as it is needed for church operations, ministry care, legal obligations, safety and legitimate records. Retention periods vary by record type.
Your choices and rights
You can update profile details, notification preferences and available privacy controls from your account. You may also ask us to access, correct or delete eligible personal information, subject to records we must retain for legal, safeguarding or security reasons.
Browser permissions control future web push notifications. You can withdraw that permission at any time in your browser settings.
Children, changes and contact
Children should use the service only with the involvement and consent of a parent or lawful guardian. Ministry areas involving children are subject to additional safeguarding controls.
We may update this notice as the service develops. Material changes will be shown on the website or communicated through the account experience. Questions and privacy requests may be sent to [email protected].